How can people accurately describe what they don’t know? Skilled observation is the crucial bridge between what consumers believe about themselves and their true behaviors.
We are experts at noting the behaviors people take for granted, enabling accurate predictions of future actions.
Do you know your audience? Where do you fit in the broader picture?
We employ time-tested visual and verbal techniques—like open-ended mind mapping and video diaries—that get you beyond demographics into psychographic profiles that better inform your intuition and guide your innovation.
How seamlessly does addressing research objectives translate into answering your business questions?
We put our data to use in guided workshops that place you in your consumers’ shoes. From this more informed perspective, we facilitate the collaboration that generates more viable solutions.
Consumer behavior is complicated.
We wade through the complexities of consumer actions and decision making to deliver the digestible insights that provide long-term value, clarity, and meaning.
The truths we illuminate are relevant so they can be leveraged to inform strategies, develop products, and refine communications.
You already know your story. We deliver your consumers’ story
With over 20 years of research experience, Kat has a unique ability to concisely explain complex human behaviors and reactions. Her dedication to understanding the consumer experience is evidenced in her capabilities, which range from positioning and branding to shopper journeys.
With over 20 years in the research industry, Brigitte is most passionate about building long-term relationships with partners across industries. Her skills range from business development to field operations, and were honed at IRI, Cheskin, Simmons, Survey.com, and e-Rewards.
Since 1992, Charo has conducted over 2,000 focus groups. Her engaging & versatile moderating style allows her to build rapport, communicate effectively, and understand consumers of all backgrounds. Additionally, growing up in Panama gave her the advantage of a bi-cultural perspective, whether moderating in English or Spanish.
With over 15 years in consumer research, Miguel’s roles have varied from research lead to business development. He is passionate about finding important links between seemingly unrelated data and creating models that help people get their minds around difficult concepts.
As a curious fan of people, ideas, and communication, Denzil’s 25+ years in account planning and research have been led by looking at what’s confusing rather than what is known or assumed. He specializes in writing briefs and pitches with a point-of-view and using qualitative findings to understand and develop advertising effects.
We are a collection of talented and curious individuals, each bringing their own diverse mindset, background, and strength.
What we have in common is that we’re doing exactly what we’re passionate about: learning about people.
Our expertise is wrapped around objectively understanding your consumers, not your industry. We’ve exercised that expertise across enough categories to give you perspective.